Privacy Policy
Last Updated: June 2026
Pat’s Italian Restaurant & Bar (“Pat’s Italian”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, make a booking, submit an enquiry or interact with our business.
Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Booking details
- Enquiry information
- Any information you voluntarily provide through our contact forms, emails or phone calls
We may also collect non-personal information including:
- Browser type
- Device information
- IP address
- Website usage statistics
- Pages visited on our website
How We Use Your Information
We collect and use your information to:
- Respond to enquiries
- Process bookings and reservations
- Provide customer service
- Improve our website and services
- Communicate important information relating to your booking
- Meet legal and regulatory requirements
Website Analytics and Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic.
Cookies help us understand how visitors use our website and allow us to improve functionality and performance.
You may choose to disable cookies through your browser settings; however, some website features may not function correctly.
Third-Party Services
Our website may contain links to third-party websites or use third-party services such as:
- Google Maps
- Google Analytics
- Social media platforms
- Online booking systems
These services operate under their own privacy policies and we encourage you to review them separately.
Disclosure of Information
We do not sell, rent or trade your personal information.
We may disclose personal information:
- To service providers who assist in operating our business
- Where required by law
- To protect our legal rights
- With your consent
Any third-party service providers are expected to maintain appropriate privacy and security standards.
Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
While we strive to protect your information, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.
Access and Correction
You may request access to personal information we hold about you and request corrections if you believe the information is inaccurate, incomplete or out of date.
Requests can be made using the contact details below.
Children’s Privacy
Our website is not directed towards children under the age of 18. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page and become effective upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or wish to access or correct your personal information, please contact:
Pat’s Italian Restaurant & Bar
Mt Buller Village, Victoria, Australia
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